Sell and take payments at the POS

The POS opens in its own full-screen window, designed for the computer or tablet at the front desk. You can't take payments on a mobile phone: there you'll see the venue's wristband board.

Open the POS

• From the panel, go to POS → Current till with your venue selected and click Launch POS, or choose a till in Open on a specific device. As you have already logged in to the panel, it doesn't ask for your PIN.
• It also has its own address: pos.uelta.com followed by your venue's code (the code is assigned by Uelta). From there each person logs in with their PIN or with their email and password.

You need at least one device created in POS → Devices. If there are several, the POS asks Which till is this? and the computer remembers it. Before selling you have to open the till with the opening cash.

Add products to the receipt

1. Choose a category or menu in the left-hand bar, or type in Filter by name….
2. For timed tickets, tap the session in the strip of times. The POS automatically selects the one in progress and won't let you sell ones that have already finished. With the calendar at the top you can sell for another day.
3. Tap a product to add it. Adjust the quantity with − and +, or remove it with the cross.

In the box at the top of the receipt you can scan or type any code: pass, gift card, membership, coupon, booking or customer. A barcode scanner works even if you don't tap the box.

Holder, bookings and discounts

• Add holder: search for the customer by name, email or ID number. If a product requires a customer or a signed document, the POS won't take payment until it has one and asks you Who's coming in?.
• Bookings (left-hand bar): search by reference, customer or email. From there you check arrivals in or click To receipt to charge what's outstanding together with everything else.
• Discount: applies a percentage to the products on the receipt. A coupon replaces the manual discount; they don't add up.

Take payment

1. Click Pay in full.
2. Choose the method: Cash, Card, Gift card (asks for the code), Wallet (if there is a holder) or Account (pay later) if the device has it enabled.
3. With a card terminal, take the payment on the device and note the Authorisation code, the Last 4 digits and the Card terminal reference; then click Confirm payment.

For tickets, birthday parties and packages you can tick Charge a deposit only: the booking is still created and the rest is left outstanding. When you finish you'll see the sale reference and, where applicable, which wristbands to hand out and in what colour.

If the customer hasn't finished yet, click Park receipt, give it a name and pick it up later from Parked baskets.