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Club rewards and friend invitations

Create rewards that are redeemed with points, hand them over at the till with their code, and let your members invite their friends with their own code.

Creating rewards

  1. Go to Marketing → Rewards and click New reward.
  2. In What it unlocks, choose A product (collected at the venue) or A discount (code for the next purchase).
  3. For a product, choose it and say how many Units. For a discount, enter the Discount type, How much it takes off and the minimum purchase.
  4. Fill in Points cost, How many times (unlimited or once per customer) and when the code expires.
  5. With Visible to customers you can hide it without deleting it. If you use levels, you can restrict it to one level.

Customers see the rewards from fewest to most points.

How they are redeemed and handed over

The customer redeems the reward from their account in the online shop. They receive a code, also by email: PREMIO-… for a product or DESC-… for a discount.

  • At the POS, scan or type the code in the box at the top of the receipt.
  • If you have chosen the customer as the receipt holder and they are a member, you will see their points and the Rewards button with what they have to collect.
  • A product is handed over with Deliver 1; if it is a shop item, it is deducted from stock. A discount is applied with Apply to receipt.

Discount codes also work in the online shop, in the discount code box.

Inviting friends

In Marketing → How to earn points, turn on Invite friends. Each member has their own code and link, and both people earn:

  • The referrer receives and The invited person receives: the points for each of them.
  • The referrer earns…: when the invited person makes their first purchase (recommended) or when they confirm their email.
  • In Against abuse you set a maximum number of invitation points per month, per year or in total, and within how many days of creating the account a code can be used.

The member shares their code from their account, by link or by WhatsApp. These rules always apply: one code per person and never their own; the points wait until the email is confirmed, and if the invited person's first purchase is refunded, the invitation points are removed. In Marketing → Summary you will see Top referrers.