Create a booking from the panel

As well as bookings from the online shop, you can create bookings yourself, for example when a customer phones or messages you on WhatsApp.

With occupancy in view

1. Go to Bookings → Create booking. If you don't have a venue selected at the top, select the Venue.
2. Choose the day in the calendar and the product in the Product list.
3. On the right you'll see each hour with its occupancy (Free, Low occupancy, Average, Almost full, Full), how many bookings it has and how many places are left.
4. Click the time. The New booking panel opens.
5. Fill in Customer name, Email and, if you like, Phone.
6. Enter the Quantity. The Amount is calculated automatically from the product price; you can change it by hand.
7. If the customer has already paid something, enter it in Paid, choose the Status, add Notes if needed and click Create booking.

From the bookings list

In Bookings → All bookings you also have the New booking button: a form where you enter the product, date, time (Session / time), people and amounts. For session passes the time is required.

Statuses

You can create the booking as Draft, Pending, Complimentary, Partial payment, Paid or Cancelled. If you choose Paid and leave the amount paid empty, the full amount is treated as paid.

What happens when you create it

• If a customer with that email already exists, the booking is assigned to them; if not, their record is created.
• The customer receives the booking confirmation by email.
• The booking takes up capacity just like one from the website.

Tips

• A full hour can only be booked if the venue allows overbooking (Bookings → Capacity and resources → Allow overbooking). If not, Uelta tells you how many places are left. The online shop never sells above capacity.
• From the panel you can book a session that has already started, for example for someone arriving late. The online shop doesn't sell them.